Terms of Service

Last Updated: March 12, 2026 — Version 2.0

Effective immediately upon access to the Service. Please read these Terms carefully before using CounterSign.

Important Disclaimer — Not Legal Advice

CounterSign is a technology platform, not a law firm. Nothing on this platform, including the Service, any templates, generated documents, published terms, cryptographic proofs, or any content whatsoever, constitutes or should be construed as legal advice, legal opinion, or the practice of law. The Service is provided solely as a software tool for the technical recording and timestamping of user-supplied text. The operator of this platform expressly disclaims any responsibility for the legal validity, legal enforceability, regulatory compliance, or legal effect of any content created, stored, or published through the Service. You should always consult a qualified, licensed attorney in your jurisdiction before relying on any document for legal purposes.

1. Definitions and Interpretation

In these Terms of Service, the following definitions apply unless the context requires otherwise. "Service" means the CounterSign web application, platform, application programming interface, and all associated features, functionality, content, and infrastructure operated under the domain cs.c2cz.com and any successor or associated domains. "Platform" is used interchangeably with "Service." "User," "you," and "your" refer to any natural person or legal entity accessing, registering for, or otherwise using the Service in any capacity. "Operator," "we," "us," and "our" refer to the legal entity responsible for operating the Service as described in Section 19 of these Terms. "Content" means any text, data, document, term, condition, policy, notice, or other material submitted, uploaded, published, or otherwise transmitted through the Service by any User. "Term Version" means an immutable, cryptographically hashed record of Content published by a User through the Service. "Account" means the registered user account associated with a unique email address and username within the Service. "Free Plan" means the free-of-charge subscription tier providing the features described on our Pricing page. "Paid Plan" means the subscription tier subject to the pricing described on our Pricing page. "Agreement" means these Terms of Service together with our Cookie Policy, Privacy Policy, GDPR Policy, and License Information, all of which are incorporated herein by reference. "Applicable Law" means any statute, regulation, directive, rule, order, or binding guidance applicable to the use of the Service, including without limitation the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Digital Services Act (EU) 2022/2065 ("DSA"), Philippine Republic Act No. 10173 (Data Privacy Act of 2012), and any other applicable national or international laws and regulations.

Headings are for convenience only. References to "including" are non-exhaustive. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

2. Acceptance of Terms and Binding Agreement

By accessing, browsing, registering for, or otherwise using the Service in any manner, you irrevocably accept and agree to be bound by these Terms of Service, as amended from time to time. Your continued use of the Service following any modification to these Terms constitutes your acceptance of the modified Terms. If you do not agree to any provision of these Terms, you must immediately cease all use of the Service.

These Terms constitute a legally binding agreement between you and the Operator. Access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. The Service is available only to individuals who are at least eighteen (18) years of age or, where applicable, the age of legal majority in their jurisdiction. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the term "you" shall refer to both you as an individual and the entity you represent.

Acknowledgement of Platform Use: You acknowledge and agree that each interaction with the Service, including login events, document creation, document publication, and access to your account, is logged with associated metadata including Internet Protocol (IP) address and precise timestamp. This logging is an integral and necessary component of the Service's evidentiary function, constituting technical proof of access and acknowledgment of these Terms at each recorded interaction. The collection and retention of such data is described in further detail in Section 14 of these Terms and in our Cookie Policy.

3. Description of Service

CounterSign provides Users with a cloud-based software platform for the creation, storage, immutable publication, and public dissemination of legal terms, notices, and related documents. The Service enables Users to establish a verifiable, timestamped record of their terms and conditions or other legal notices through the application of cryptographic hashing technology and, where available, distributed ledger anchoring.

The Service includes the following core features, subject to the plan tier applicable to the User's account:

  • Creation and editing of legal terms documents prior to publication;
  • Immutable publication of versioned term records with SHA-256 cryptographic hashing;
  • Blockchain anchoring of published records where technically available (best-effort basis only);
  • Generation of a unique, permanent public URL for constructive notice of published terms;
  • Full version history with access to all previously published versions;
  • Pre-built legal template library including, without limitation, anti-AI scraping notices, GDPR data request policies, and arbitration clause templates;
  • Dashboard access for account and content management.

The Service is provided "as-is" and "as available." The Operator makes no warranties or representations regarding the suitability, completeness, accuracy, or fitness for any particular purpose of the Service. Specifically and without limitation, the Operator does not warrant that documents created through the Service will be legally enforceable, legally sufficient, or compliant with the laws of any jurisdiction. The legal sufficiency of any document created through the Service is solely the responsibility of the User.

4. Plans, Pricing, and Subscription

The Service is offered under two subscription tiers, the terms of which are as follows:

Free Plan — €0.00 (Lifetime)

The Free Plan is provided at no charge and includes full access to all core Service functionality for a single user account, with no time limitation. The Free Plan is not a trial. There is no obligation to upgrade to a paid tier. Features of the Free Plan include: one (1) registered user account, access to the immutable terms ledger, unlimited term version publication, unique public notice URL, SHA-256 cryptographic proof, pre-built legal templates, and permanent storage of all published versions.

Paid Plan — €1.00 per user, per month

The Paid Plan provides all Free Plan features plus: multiple user accounts for team access, priority email support, version analytics and usage statistics, custom templates and branding options, API access for third-party integration, and dedicated onboarding support. During the current beta period, Paid Plan subscriptions are activated manually by the Operator following receipt of a subscription request submitted via the contact page or by email. No automated payment processing is available during the beta period. Billing commencement, invoicing procedures, and renewal terms will be communicated directly to the User at the time of Paid Plan activation.

The Operator reserves the right to modify pricing, plan features, and plan availability at any time, with reasonable advance notice provided to existing Users through the Service. Modifications to pricing shall not apply retroactively to subscription periods already paid.

5. Registration, Account Security, and Eligibility

To access the full features of the Service, you must register for an Account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to ensure it remains accurate, current, and complete. You may not impersonate any person or entity or misrepresent your affiliation with any person or entity in connection with registration or use of the Service.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security. The Operator shall not be liable for any loss or damage arising from your failure to comply with this security obligation.

Each registration is limited to one Account per individual user. The creation of multiple Accounts by the same individual, or the use of automated, scripted, or bot-assisted registration processes, is strictly prohibited and constitutes grounds for immediate account termination.

6. User Content and Responsibilities

You retain all ownership rights in the Content you submit to and publish through the Service. By submitting Content to the Service, you grant the Operator a non-exclusive, worldwide, royalty-free, irrevocable license to store, host, display, and make available such Content as necessary for the operation and delivery of the Service, including the maintenance of permanent public URLs for published Term Versions.

You represent and warrant that:

  • You own or have obtained all necessary rights to the Content you submit;
  • Your Content does not infringe, misappropriate, or violate any third-party intellectual property rights;
  • Your Content does not violate any Applicable Law, including laws relating to defamation, privacy, or consumer protection;
  • Your Content does not contain malicious code, instructions for illegal activity, or material designed to harm third parties.

Immutability Notice: Once Content is published as a Term Version, it is permanently and irrevocably stored. Published Term Versions cannot be edited, amended, retracted, or deleted by the User or by the Operator, except as required by a binding court order or applicable law. You should exercise careful judgment prior to publishing any Term Version, as the publication is final.

The Operator is not responsible for reviewing, monitoring, or endorsing any User Content. The Operator expressly disclaims all responsibility for the accuracy, legality, quality, or appropriateness of User Content. The Operator reserves the right, but is not obligated, to remove or disable access to Content that, in its sole discretion, violates these Terms or applicable law.

7. Prohibited Uses and Conduct

You expressly agree not to use the Service for any of the following purposes or in any of the following ways:

  • Uploading, publishing, or transmitting Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable;
  • Impersonating any individual, organization, or entity;
  • Interfering with or disrupting the integrity, performance, or security of the Service or any servers or networks connected to the Service;
  • Attempting to gain unauthorized access to any portion of the Service, other user accounts, or systems connected to the Service;
  • Using automated tools, scrapers, bots, crawlers, or similar technologies to access or extract data from the Service without prior written authorization;
  • Engaging in any activity that imposes an unreasonable or disproportionately large load on the Service's infrastructure;
  • Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code, algorithms, or underlying structure of the Service (see Section 8);
  • Creating, operating, or contributing to any service that imitates, replicates, or is substantially similar to the Service (see Section 8);
  • Circumventing any technical measures implemented to restrict access to the Service or its functionality;
  • Using the Service for any commercial purpose not expressly authorized under these Terms.

8. Intellectual Property, License Restrictions, and Anti-Emulation

The Service, including all software, code, architecture, user interface design, visual identity, branding, trade names, trademarks, service marks, algorithms, templates, database schemas, and any other proprietary elements thereof, is and remains the exclusive intellectual property of the Operator and its licensors. These Terms do not transfer any ownership interest in the Service or any component thereof to the User.

Subject to your compliance with these Terms, the Operator grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your own personal or internal business purposes in accordance with these Terms. This license grant does not include any right to:

  • Reproduce, distribute, publicly display, or create derivative works based on the Service or any component thereof;
  • Reverse-engineer, decompile, disassemble, decrypt, or otherwise attempt to extract the source code, object code, or underlying technology of the Service;
  • Modify, adapt, translate, or create derivative works based on the Service;
  • Develop, operate, or commercially exploit any application, service, product, or platform that is functionally equivalent to, substantially similar to, or intended to compete directly with the Service;
  • Use the Service's branding, trade names, visual identity, or interface design as a basis for any other product or service;
  • Frame, mirror, or otherwise incorporate the Service or any portion thereof into any other website or application without express written consent.

Anti-Emulation and Anti-Clone Provision: The unauthorized creation of software, platforms, services, or systems that replicate, emulate, clone, or substantially reproduce the functional concept, business model, technical implementation, or user experience of the Service — whether or not the Service's source code is directly copied — constitutes a material breach of these Terms and an infringement of the Operator's intellectual property rights. The Operator reserves all rights to pursue injunctive relief, damages, and any other available legal remedy against parties engaged in such conduct.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by the Operator freely and without compensation or attribution to you, and you hereby assign to the Operator all intellectual property rights in such feedback.

9. No Legal Advice — Technology Platform Disclaimer

CounterSign is a technology platform. It is not a law firm, legal services provider, or legal consultancy. The Operator does not provide legal advice in any form.

The Service provides software tools for the technical creation and cryptographic recording of user-supplied text. The provision of templates, example documents, suggested language, or pre-built legal clauses within the Service does not constitute legal advice and is provided for informational and illustrative purposes only. Such materials are not reviewed or approved by attorneys, do not reflect the laws of any specific jurisdiction, and may be outdated, inaccurate, incomplete, or inapplicable to your specific circumstances.

The Operator expressly disclaims all responsibility for: (a) the legal validity or enforceability of any document created through the Service; (b) the legal sufficiency of any terms or conditions published through the Service; (c) compliance of User Content with the laws of any jurisdiction; (d) any legal consequences arising from your reliance on the Service or any Content thereon.

Nothing in the Service, in these Terms, or in any communication from the Operator shall create or be deemed to create an attorney-client relationship. Always consult a qualified, licensed legal professional before relying on any document, template, or notice for legal purposes.

10. Third-Party Services and Infrastructure Partners

The Service operates using a number of third-party infrastructure and service providers. The Operator has no control over the data collection, processing, retention, or privacy practices of these third parties, and the Operator expressly disclaims all responsibility for any data collection or processing undertaken by such parties independently of the Operator's instructions. Users are strongly encouraged to review the privacy policies and terms of service of each third-party provider.

Cloudflare, Inc.

The Service is hosted on and delivered through Cloudflare Workers, Cloudflare's global edge network, and associated Cloudflare services including Cloudflare Pages, Cloudflare D1, and Cloudflare's content delivery network. As the underlying infrastructure provider, Cloudflare independently collects and processes data relating to all network traffic passing through its infrastructure, including IP addresses, request metadata, performance telemetry, and security-related data. This data collection is governed exclusively by Cloudflare's own Privacy Policy and Terms of Service, available at cloudflare.com. The Operator has no ability to prevent, limit, or audit Cloudflare's independent data processing activities. Use of the Service necessarily involves transmission of your data through Cloudflare's infrastructure.

Google LLC (Google Fonts)

The Service loads web fonts (Merriweather and Inter) from Google Fonts, a service operated by Google LLC. When your browser requests fonts from Google's servers, your IP address and browser information are transmitted to Google. Google may collect and process this data in accordance with its own privacy policies. The Operator acknowledges this data transfer occurs as a result of using Google Fonts and regrets that it does not have the technical ability to prevent this without significantly impacting the visual quality of the Service. Google's data collection practices are governed exclusively by Google's Privacy Policy, available at google.com/policies/privacy. The Operator has no influence over or access to data collected by Google in this context.

GitHub, Inc. (a Microsoft subsidiary)

The Service's source code is maintained and version-controlled through GitHub, a software development platform operated by GitHub, Inc., a subsidiary of Microsoft Corporation. While GitHub and Microsoft publicly state that they do not collect data from end users of services merely hosted on GitHub's infrastructure, the Operator makes no representations, warranties, or guarantees regarding GitHub's actual data collection practices, which may change over time and may involve the collection of metadata not publicly disclosed. The Operator acknowledges it has no independent means of auditing what data, if any, GitHub or its parent company Microsoft may collect in connection with the Service's codebase. Users should be aware that interactions with GitHub-hosted assets, if any, may be subject to GitHub's Privacy Statement and Microsoft's Privacy Policy. This disclosure is made out of an abundance of caution, and the Operator expressly disclaims responsibility for any data processing by GitHub or Microsoft beyond the Operator's control.

Turso / ChiselStrike, Inc.

User account data and platform content are stored in a database service provided by Turso (operated by ChiselStrike, Inc.). Turso processes data in accordance with its own privacy and data processing terms. The Operator has implemented appropriate data processing agreements with Turso to the extent required by applicable data protection law.

11. Data Collection — IP Addresses and Timestamps

As a core and essential component of the Service's technical and evidentiary function, the Operator collects and retains the following data in direct connection with platform operations:

  • Internet Protocol (IP) Address: The IP address from which each authenticated and unauthenticated request to the Service is made. This data is collected as part of the Service's immutable audit trail and serves as technical evidence of access, acknowledgment of terms, and interaction with the platform.
  • Timestamps: Precise timestamps (UTC) associated with each IP address and each platform interaction, including but not limited to account creation, authentication events, document publication, document access, and session activity.

The collection of IP address and timestamp data is in direct and necessary correlation with the core service offering: the provision of a legally timestamped, cryptographically verifiable record of acknowledgment of published terms. This data constitutes part of the evidentiary record that Users rely upon when asserting constructive notice. It is therefore not optional and cannot be excluded from processing.

The legal basis for this processing under GDPR is the performance of a contract (Article 6(1)(b)) and the legitimate interests of both the Operator and Users in maintaining the integrity and evidentiary value of the platform's records (Article 6(1)(f)). Full details of data collection, retention, and your rights are set out in our GDPR & Privacy Policy.

12. Refund Policy — No Refunds

All payments made in connection with the Service are final and non-refundable. The Operator does not offer refunds, credits, or partial refunds for any reason, including but not limited to: cancellation of a subscription prior to the end of a billing period; dissatisfaction with the Service or its features; technical issues that do not result in a prolonged, material failure of the Service; changes to the Service's features or pricing; or User error in initiating a payment.

The no-refund policy reflects the nature of the Service as a digital platform that delivers immediate value upon subscription activation. Upon payment and activation of a Paid Plan subscription, the User receives immediate access to all subscribed features. The digital and instantaneous nature of this delivery means that the economic basis for the transaction is realized at the moment of activation.

Notwithstanding the foregoing, the Operator acknowledges that certain statutory consumer protection rights may apply in specific jurisdictions and cannot be contractually excluded. Where mandatory statutory rights to a refund apply under the law of the User's jurisdiction of residence, such rights are unaffected by this policy. However, to the maximum extent permitted by applicable law, all sales of Service subscriptions are final.

13. Service Availability and Modifications

The Operator endeavors to maintain continuous availability of the Service but makes no guarantee of uninterrupted, error-free, or timely access. The Service is provided on an "as available" basis, and the Operator expressly disclaims all warranties of availability, reliability, or fitness for a particular purpose.

The Operator reserves the right, in its sole discretion and at any time, to modify, suspend, limit, or discontinue the Service or any feature thereof, with or without notice, for any reason including but not limited to maintenance, technical updates, security concerns, regulatory requirements, or business decisions. The Operator shall not be liable to the User or any third party for any modification, suspension, or discontinuation of the Service.

14. GDPR, DSA, and Regulatory Compliance

The Operator is fully aware of and committed to compliance with its obligations under the General Data Protection Regulation (GDPR) (EU) 2016/679, the Digital Services Act (DSA) (EU) 2022/2065, the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, and other applicable data protection and digital services regulations. The Operator processes personal data only to the extent necessary for the delivery of the Service and in accordance with a valid legal basis under applicable law.

A comprehensive description of the Operator's data processing activities, your rights as a data subject, the legal bases for processing, data retention periods, international transfer safeguards, and contact information for exercising your rights is set out in the Operator's GDPR & Privacy Policy, which forms an integral part of this Agreement. You are strongly encouraged to read the GDPR & Privacy Policy in full before using the Service.

For all data protection inquiries, requests to exercise data subject rights, or complaints relating to the Operator's data processing activities, please contact the Operator's designated data protection contact at privacy@c2cz.com.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the service is provided "as is" and "as available" without any warranty of any kind, whether express, implied, statutory, or otherwise. The operator expressly disclaims all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.

The Operator does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the use of the Service will be accurate, reliable, or legally sufficient; (d) any errors or defects in the Service will be corrected; (e) the Service or the servers that make it available are free of viruses or other harmful components; or (f) any document created through the Service will have any particular legal effect in any jurisdiction.

16. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the operator, its officers, directors, employees, contractors, agents, licensors, subcontractors, or service providers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages whatsoever, including but not limited to damages for loss of profits, loss of revenue, loss of business, loss of data, loss of goodwill, business interruption, or any other pecuniary or non-pecuniary loss, whether arising out of or in connection with: (i) your use of, or inability to use, the service; (ii) any content or information obtained through the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) any legal outcome, court judgment, regulatory decision, or commercial consequence arising from your use of documents created through the service; or (v) any other matter relating to the service, even if the operator has been advised of the possibility of such damages.

Platform Liability Cap: Notwithstanding any other provision of these Terms, and to the extent permitted by applicable law, the Operator's total aggregate liability to you for all claims arising out of or relating to the Service or these Terms shall not exceed the greater of: (a) the total amount you paid to the Operator in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) €10.00 (ten euros). This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort, strict liability, or otherwise.

User Assumption of Risk: You expressly acknowledge and accept that the Operator provides a technical platform only, and that all decisions regarding the creation, publication, reliance upon, and legal use of documents generated through the Service are made exclusively by you, at your own risk. The Operator shall not be held responsible for any damages, losses, liability, costs, or expenses of any nature arising from your reliance on the Service for any legal, commercial, regulatory, or other purpose.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Operator, its affiliates, subcontractors, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your breach of these Terms; (c) your Content; (d) your violation of any applicable law or the rights of any third party; or (e) any claim by a third party arising from your use of documents created through the Service. This indemnification obligation shall survive the termination of these Terms and your use of the Service.

18. Termination

The Operator reserves the right to terminate or suspend your Account and access to the Service, with or without prior notice, for any reason it deems appropriate in its sole discretion, including but not limited to: a material breach of these Terms; repeated minor breaches; the provision of false or misleading information during registration; activity that the Operator believes to be illegal or harmful; or the Operator's decision to cease operating the Service.

Upon termination of your Account, your right to access and use the Service shall immediately cease. However, all Term Versions published prior to termination shall remain permanently accessible via their respective public URLs, as the immutability of published records is a core feature of the platform. Termination does not relieve you of any obligations or liabilities that arose prior to the effective date of termination.

19. Platform Operations, Technical Subcontracting, and Operational Responsibilities

CounterSign is operated as a digital platform service ("Platform-as-a-Service") accessible via the internet. The operation of the Service involves a subcontracting arrangement under which certain technical platform services — including but not limited to infrastructure configuration, software deployment, release management, operational maintenance, technical troubleshooting, and ancillary technical support activities — are performed by an independent professional services provider operating pursuant to a services agreement with the platform.

The technical subcontracting arrangement described herein involves a professional services provider whose principal commercial activities encompass, inter alia, business advisory and management consulting services, digital platform management, online services optimization and administration, and ancillary technology-related services, as registered and classified under the applicable French commercial regulatory framework governing the provision of consulting and management advisory services to businesses of varied scale and sectoral composition. The aforementioned technical subcontractor operates as a micro-enterprise under applicable French statutory law governing individual entrepreneurs engaged in non-regulated liberal professional activities, maintains statutory registration with the French national business register administered by the relevant competent authority, and is identified by the unique commercial registration identifier 981307655, with its registered principal place of business and correspondence address situated at 50 Route de Royan, 17132 Meschers-sur-Gironde, in the department of Charente-Maritime, Republic of France, operating under the commercial denomination LePetitPrince (abbreviated LPP) for the purposes of its commercial activities, which include, without limitation, the provision of technical platform services, management of online digital infrastructure, optimization and administration of web-based service platforms including platforms accessible to the Asian market, and general management consulting and advisory services to business clients across multiple commercial sectors and geographic regions, as more particularly described in the entity's filings with the relevant French commercial registration authority under the applicable APE activity classification code. The subcontracting arrangement is a purely technical and operational one and does not create any direct contractual relationship between you, the User, and the technical subcontractor. All contractual rights, obligations, and responsibilities described in these Terms of Service, including all rights of Users and all liabilities of the Operator, remain vested solely in the CounterSign platform as the contracting party. The technical subcontractor acts solely as an operational service provider and is not a party to any agreement between the Operator and any User.

For all contractual, legal, and business inquiries, please contact the Operator at info@c2cz.com.

20. Governing Law and Jurisdiction

These Terms of Service, and all matters arising out of or relating to these Terms or the Service, shall be governed by and construed exclusively in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions. The courts of the Republic of the Philippines shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms or the Service, and you irrevocably submit to the personal jurisdiction of such courts for this purpose.

Notwithstanding the foregoing, nothing in this clause shall be construed to deprive any User of mandatory consumer protection rights that cannot be contractually excluded under the laws of the User's country of habitual residence, including without limitation mandatory protections available to EU consumers under EU law. To the extent that mandatory provisions of EU or other applicable consumer protection law confer rights on Users that conflict with this governing law clause, such mandatory provisions shall apply. The choice of Philippine law is not intended to circumvent or override mandatory consumer or data protection laws applicable in the User's jurisdiction.

21. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service, the parties agree to attempt in good faith to resolve the dispute informally in the first instance by contacting the Operator at info@c2cz.com with a description of the dispute and the relief sought. The Operator will attempt to respond to informal dispute notices within thirty (30) days. If the parties are unable to resolve the dispute informally within sixty (60) days of the date of the initial dispute notice, either party may pursue the dispute through formal legal proceedings in accordance with Section 20 of these Terms.

Nothing in this Section shall prevent the Operator from seeking emergency injunctive relief or other equitable remedies in any court of competent jurisdiction where necessary to protect its intellectual property rights or to prevent unauthorized use of the Service.

22. Severability, Waiver, and Entire Agreement

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, deleted, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

The Operator's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver by the Operator of any breach shall not be construed as a waiver of any subsequent breach.

These Terms, together with the Cookie Policy, GDPR & Privacy Policy, and License Information, constitute the entire agreement between you and the Operator with respect to the Service and supersede all prior agreements, representations, and understandings, whether written or oral.

23. Changes to These Terms

The Operator reserves the right to modify these Terms at any time. When changes are made, the Operator will update the "Last Updated" date at the top of this page. For material changes, the Operator will make reasonable efforts to notify registered Users via email or a prominent notice within the Service. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Service. It is your responsibility to check these Terms periodically for changes.

24. Contact Information

For general inquiries regarding these Terms or the Service:

Email: info@c2cz.com

For data protection and privacy inquiries (GDPR rights, data deletion requests):

Email: privacy@c2cz.com